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ACE Highway
256 Not Auth Medpid Rejection
How do I cancel an ACE trip?
How do I change my ACE trip number?
How do I add a one-time passenger to my ACE trip?
How do I file personal effects in ACE?
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ACI eHBL
What is error W61?
Can a freight forwarder authorize another party to file eHBL?
What is the rejection V26 ?
Do i need to file eHBL if cargo is discharged in the U.S and moved overland to Canada?
What is D4 notice '“Document Package Complete”?
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ACI Highway
How do I cancel an ACI emanifest?
What is defined as a consolidated shipment?
What is the eManifest policy regarding "Flying Trucks"?
What is the requirement for Dolly Equipment?
What is the requirement for Conveyance Movement with Disabled Tractor Attached?
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ACI Ocean
ACI Timeframes for Transmission of Break-bulk Cargo
What are the ACI requirements for Tugs and Barges?
ACI Marine - Mandatory EDTL (Estimated Date and Time of Loading) requirement July 9th 2014
How do I request an ACI timeframe exemption for break-bulk goods in ACI Ocean?
Do empty conveyances have to transmit a CACM in ACI Ocean or Air?
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Across/Cadex
How to request for penalty waiver?
How to enter a B2 Transaction Number
Processing of Form B2 adjustment requests
How to classify and account for goods that are Canadian goods returning to Canada, as well as being regulated by CFIA
How to de-consolidate a LVS transaction
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AES
What is Denied Party Screening?
What is status 'Suppressed' mean?
If the cargo is sold after the conveyance has departed the U.S, what are the procedures to amend. Eg, 50 containers of apples were originally sold to a company in Japan, however, enroute to Japan, 30 containers were sold to a different company in China.
Who is eligible to file in ACE? Brokers? Self-filers? Importers? Carriers?
How is the Shipment Reference Number created and what should it look like?
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AMS Air
How to resolve rejection code - 012 - TIME LIMIT FOR FRI HAS EXPIRED
AMS Air Error Codes
ACE Ocean
What is error Invalid DDPP?
What is error '299 INVALID B/L IN B04/N9'?
I recieved a 7H NII Exam Ordered on my AMS filing. What does this mean?
What is the process for the submission of an AMS Marine?
What is the role of the Secondary Notify Party (SNP)?
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Billing & Administration
How do I cancel my account?
Does GeTS charge sign up fees?
How do I change my subscription plan?
How I can request additional User IDs to my account?
CALISTA
CALISTA
Do you have any online demo video for CALISTA?
P!ng - Can I track any shipment globally?
Can I upload milestones in P!ng?
P!ng – Can track air, land and sea?
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CITES
How CITES works?
What does GeTS offer for CITES?
What is CITES?
What is Phidélity?
What are the benefits of using PL.CITES?
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eAWB
Can I sign up without an IATA # or CASS #?
What is an electronic Air Waybill? How does it relate to a paper AWB?
eCO
What should I expect during the informed compliance period?
eManifest Notices
My shipment has cleared Customs but there is no Deconsolidation Notice. What can I do?
What is a Deconsolidation Notice?
What are Completeness Notices?
Are Deconsolidation Notices mandatory?
FAQ
My entry number is not showing up, what should I do?
What is the procedure for registering with the CBSA for EDI?
How do I turn on compatibility view in Internet Explorer?
How do I add drivers to my crew database?
How do I add conveyances or equipment to my highway databases?
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FDA-PN
Do I need to submit a separate prior notice for every different product?
What are the Prior Notice of Imported Foods Entry Types?
What is the U.S. FDA Prior Notice Requirements?
Are clients required to have filer codes to submit FDA prior notice to PNSI?
What are the two systems which a client can electronically submit FDA Prior Notice ?
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IID
Where can I find the CBSA Electronic Commerce Client Requirements (ECCRD) document?
ISF
What is a Agent/Filer Code?
What are the ISF bond requirements?
When the ISF-5 will be filed, who can be Importer of Record?
Who is responsible to file ISF?
If I use the flexible filing option, and later find that the information was correct as entered, am I required to update the ISF?
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JAPAN AFR
Why did we not receive email notification when our declaration is successful?
I tried to send a change to AFR but received this error "Could not update the MBL No. and vessel information for CHRS Replace and CHR1 Cancel. Or the declaration is not existing."
What number to provide in the Port of Loading Suffix field
Which HS code to use when there is multiple commodities on 1 house B/L
When a notify party is identical with a consignee, the Notify Party’s Name, Address and Telephone number to be entered in the field of Notify Party can be the same as those of the consignee?
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POLICY
Password Policy
RNS WACM
What is a Warehouse Arrival Certification Message (WACM)?
TEMPLATE
Password Template-2
Data Retrieval Template
TradeWeb™ Live
What is TradeXchange Mailbox Details?
Does this mean that I have to keep track of two sets of IDs (Tradeweb Live password & TradeXchange password) and passwords now?
How do I change the TradeXchange Mailbox password?
How do I change the TradeWeb login password?
What do I do with “Invalid User ID / Password” error?
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ACI Bay Plan
How many containers can I enter into one Bay Plan?
What are some of the common Bay Plan rejections?
How are unreported containers handled?
How are Barges reported in Bay Plan?
How are Bay Plans linked to Conveyance and Associated Cargo Transmissions?
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