Global eTrade Services
Submit a Case
Sort by Application
How do I change my ACE trip number?
If the trip is in Accepted status:
Send the complete ACE trip as a cancellation by using the Complete Manifest > Cancel menu.
Search for the trip you would like to cancel, select the checkbox on the far left and click the "Cancel Trip" button at the bottom of the page.
Wait for the trip to return in CL status, which indicates that the trip has been successfully cancelled.
Once the trip is in Cancelled (or Draft) status:
Simply adjust the trip number, save, and send the trip to customs
Updated: 26 Nov 2013 02:10 PM
Help us to make this article better
How do I change my ACI eManifest trip number?
How do I change my shipment control number in ACE?
How do I cancel an ACE trip?
How do I update the Truck (Conveyance) on an ACE trip?
How do I change the port or estimated date of arrival on my ACE?
Help Desk Software
by Zoho Desk