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How do I change the port or estimated date of arrival on my ACE?
If the trip is in Accepted status:
Send the complete ACE trip as a cancellation by using the Complete Manifest > Cancel menu.
Search for the trip you would like to cancel, select the checkbox on the far left and click the "Cancel Trip" button at the bottom of the page.
Wait for the trip to return in CL status, which indicates that the trip has been successfully cancelled.
Once the trip is in Cancelled (or Draft) status:
Simply adjust the port or estimated date of arrival, save, and send the trip to customs
Updated: 27 Nov 2013 07:38 AM
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